Privacy Policy
Last Updated: 01/08/2025
GrowChief (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, platform, and services (“Services”).
By using GrowChief, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
- Account details (name, email, password, billing information).
- Profile settings (preferences, integrations, social media accounts you connect).
- Content you create or upload within the platform.
b. Information Collected Automatically
- Log data (IP address, browser type, device information, pages visited, time/date).
- Usage data (how you use GrowChief, features accessed).
- Cookies and similar technologies (see Section 6).
c. Information from Third-Party Services
- If you connect GrowChief to third-party platforms (e.g., LinkedIn, X/Twitter, Facebook, Instagram), we may receive:
- Basic profile information.
- Authorization tokens for account access.
- Engagement metrics (messages sent, responses, campaign performance).
We only access the data necessary to provide our Services.
2. How We Use Your Information
We use your data to:
- Provide, maintain, and improve our Services.
- Authenticate you and manage your account.
- Process payments and billing.
- Personalize your experience.
- Communicate with you (updates, support, marketing if you opt-in).
- Ensure compliance with laws and prevent abuse or fraud.
3. Sharing of Information
We do not sell your personal data. We may share information with:
- Service providers (e.g., hosting, analytics, payment processors) who process data on our behalf.
- Third-party platforms you choose to connect (e.g., social media networks).
- Legal authorities when required by law or to protect our rights, property, and users.
4. Data Retention
- We retain your personal data only as long as necessary to provide Services or comply with legal obligations.
- If you close your account, we will delete or anonymize your data, unless retention is required by law.
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to certain processing.
- Withdraw consent at any time (e.g., opt out of marketing).
- Data portability (request a copy of your data).
To exercise these rights, contact us at nevo@growchief.com.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you signed in.
- Analyze usage and improve our Services.
- Personalize content and ads.
You may disable cookies in your browser, but some features may not function properly.
7. Security
We use technical and organizational measures to protect your data, including encryption and secure storage.
However, no system is 100% secure. You use GrowChief at your own risk.
8. International Data Transfers
If you access GrowChief outside of [Insert Company Jurisdiction], your data may be transferred to and processed in countries that may not provide the same level of data protection as your home country. We will take steps to ensure your data is adequately protected.
9. Children’s Privacy
GrowChief is not directed to individuals under 18. We do not knowingly collect data from children. If we become aware of such data, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or in-app notice.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
Email: nevo@growchief.com
Address: Suite C, Level 7, World Trust Tower, 50 Stanley St, Central, Hong Kong